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Frequently Asked Questions

For Customers

How do I book a service on TrustyDay?
To book a service, simply browse available businesses, select a service you need, choose your preferred date and time, and complete the booking. You'll receive a confirmation email with all the details.
Can I cancel or reschedule my booking?
Yes, you can cancel or reschedule your booking through your account dashboard. Please note that cancellation policies may vary by business, and some may have specific terms regarding refunds or rescheduling.
How do I find businesses near me?
You can search for businesses by location, service type, or category. Use our search filters to find businesses in your area that match your needs. The platform will show you businesses sorted by relevance and distance.
How do I pay for services?
TrustyDay does not process payments on the platform. Payment is handled directly between you and the business. You'll pay the business at the time of service or as agreed upon with the service provider. Always confirm payment methods and terms with the business before booking.
How do I leave a review for a business?
After completing a booking, you can leave a review through your account dashboard. Navigate to 'My Bookings', find the completed booking, and click 'Write Review' to share your experience and rate the service.
What should I do if I have an issue with a booking?
If you encounter any issues with your booking, please contact the business directly first. If the issue persists, you can reach out to our support team through the 'Contact Us' page, and we'll help resolve the matter.

For Business Owners

How do I register my business on TrustyDay?
To register your business, click on 'Sign Up' and select 'Business' as your account type. Complete the registration process, verify your email, and then you can start adding your business details, services, and availability.
How do I manage my bookings?
Once logged into your business dashboard, you can view all bookings, manage your calendar, confirm or cancel appointments, and communicate with customers. The dashboard provides tools to track your bookings and customer interactions.
How do I receive payments from customers?
TrustyDay does not process payments on the platform. You'll handle payments directly with your customers at the time of service or as agreed upon. You can accept cash, card, or any other payment method you prefer. Make sure to communicate your payment terms clearly to customers.
Can I customize my business profile?
Yes! You can customize your business profile by adding photos, descriptions, business hours, services offered, pricing, and other details. Keep your profile updated to attract more customers.
How do I respond to customer reviews?
You can respond to customer reviews directly from your dashboard. Navigate to the 'Reviews' section, find the review you want to respond to, and click 'Reply'. This helps build trust and shows your commitment to customer service.
What fees does TrustyDay charge?
TrustyDay is completely free to use for both customers and business owners. There are no commission fees, subscription fees, or hidden costs. You can list your business, manage bookings, and connect with customers at no charge.

General Questions

What is TrustyDay?
TrustyDay is a platform that connects customers with local service providers. Whether you're looking for a specific service or a business owner wanting to reach more customers, TrustyDay makes it easy to book and manage appointments.
Is TrustyDay free to use?
Yes! TrustyDay is completely free for both customers and business owners. There are no fees, commissions, or subscription costs. Customers can browse and book services for free, and businesses can list their services and manage bookings at no charge.
How do I create an account?
Click on 'Sign Up' in the top navigation, choose whether you're a customer or business owner, fill in your details, verify your email, and you're ready to start using TrustyDay!
What types of services are available on TrustyDay?
TrustyDay supports a wide range of service businesses including automotive services, home services, beauty and wellness, professional services, and more. Browse our categories to see all available service types.
How do I contact TrustyDay support?
You can contact our support team through the 'Contact Us' page, send us an email at info@trustyday.shop, or use the 'Give Feedback' option in the footer. We're here to help!
Is my personal information safe?
Yes, we take your privacy seriously. Your personal information is protected according to our Privacy Policy. We only share necessary information with businesses to complete your bookings, and we never sell your data to third parties.
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Need help or have feedback?

We're here to help! Contact our support team or share your thoughts to help us improve TrustyDay and make your experience even better.